Care Homeopathy, a Clinic Site that Answers Before the Call.
A treatment-led site for a homeopathy practice, built so a prospective patient understands what happens and what it costs before anyone picks up the phone.
- Industry
- Healthcare
- Services
- Custom web applications, AI
- Timeline
- 8 weeks to launch
- Engagement
- Fixed scope
The problem
The practice answered the same five questions on the phone all day, and the site attempted none of them.The practice was answering the same five questions on the phone all day, and the site did not attempt any of them. Patients arrived at a booking form without knowing what a course of treatment involved.
What we did
Rebuilt around treatments, with what happens and what it costs on every page and an assistant handling the common questions.We rebuilt the site around treatments rather than the practice, with what happens, how long it takes and what it costs on every page, and an assistant that answers the common questions in the patient's own words and hands off to the booking form when it should.
The result
Bookings more than doubled while basic phone enquiries fell by more than half.Bookings more than doubled while basic phone enquiries fell by more than half, so the front desk spends its time on patients who are already decided.
People arrive knowing what they are booking. The conversation starts three steps further along than it used to.
Building Something Like This?
Tell us where you are. We will tell you honestly what it takes.Tell us where you are. We will tell you honestly what it takes and what it costs.
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